Privacy Policy

We collect personal information from you, including information about your:

  • name
  • contact information
  • location
  • computer or network
  • interactions with us
  • billing or purchase information

We collect your personal information in order to:

  • create your Contento account
  • create billing documents
  • use for advertising purposes

Providing some information is optional. If you choose not to enter any required information, we’ll be unable to create a Contento account.

We use cookie technology to store information about you.
Some of this information is shared with third-party websites and applications. This is so we can better serve you.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at, or 021762275, or 67 Ponsonby Road, Grey Lynn, AKL 1011, New Zealand.


Terms and Conditions

Contento Limited (Contento) grants to you, the person named in the Registration Form (you), a non-exclusive, non-transferable licence to access and use the content marketing services made available by Contento, on the following terms (these Terms).

  1. Definitions

In these Terms:

Charges means the amounts to be paid for the Service;

Client Data means all data you make available to Contento or you maintain through use of the Service; 

Commencement Date means the date Contento first provides you with access to the Website;

Documentation means operating or user manuals and associated materials provided by Contento in respect of the Service;

Intellectual Property Rights means any patent, trademark, service mark, copyright, moral rights, right in a design, know-how, confidential information and all or any other intellectual or industrial property rights whether or not registered.

Normal Business Hours means 8.30am to 5pm, Monday to Friday except public holidays in Auckland;

Service means the content marketing services described on the Website;

User means individual persons identified by you as users of the Service, up to the number set out in the Registration Form;

Website means the website from which Contento makes the Service available, the current address for which is

  1. Term and Access
    1. Your right to access and use the Service (the Licence) commences on the date specified in your Registration Form and will continue until terminated in accordance with these Terms.
    2. In order to access and use the Service, you must:
        1. (a)have an internet connection at least equivalent to the options identified in the Registration Form;
        2. (b)provide Contento with the names of Users, limited to the number specified in the Registration Form, who will be allowed to use the Service;
        3. (c)pay the Charges.
    3. Contento will provide the initial login name and password for each User to enable the User to access the Service.  You may change the Users on giving notice to Contento.
    4. You must use the Service in accordance with these Terms. 
  1. User obligations
    1. You will:
        1. (a)not attempt to circumvent or disable the Service;
        2. (b)not copy, translate, adapt or modify the Service or the Website except as expressly permitted by these Terms;
        3. (c)allow only Users to use the Service;
        4. (d)not develop or distribute any product that would compete with the Service or that imitates any ideas, features, or functions of the Service;
        5. (e)not copy any Documentation, except for your own back-up purposes;
        6. (f)not use the Service in a way that would infringe any third party Intellectual Property Rights;
        7. (g)not undermine the security and integrity of Contento’s systems;
        8. (h)not impair the functionality of the Service, Website or any other systems used to deliver the Service or impair any other user’s ability to use the Service or the Website;
        9. (i)not input into the Service or Website any files that may damage another person’s computing device or software, content that may be offensive or inappropriate, or material or any data (including Client Data) in violation of any law;
        10. (j)keep confidential the login details assigned to each User.
    2. You will:
        1. (a)use the Service at your own risk;
        2. (b)be responsible for your internet connection, device configuration and implementation of the Service;
        3. (c)be responsible for determining that the Service meets your needs. 
  2. Contento services
    1. Contento will make the Service on these Terms.
    2. Contento will:
        1. (a)make the Website and Service available 24 hours a day except for maintenance windows outside Normal Business Hours;
        2. (b)where possible, give you advance notice of any maintenance activity;
        3. (c)provide support for the Service during Normal Business Hours. 
  3. Charges and payment
    1. You will pay the Charges to Contento in accordance with clauses 5.3 to 5.6. 
    2. Contento may amend the Charges annually with effect from each anniversary of the Commencement Date.
    3. All Charges and other fees exclude GST, which you will pay Contento at the applicable rate on the due date for payment of the amount to which the GST relates.
    4. Contento will submit invoices to you at the end of each month or other period specified in the Registration Form.
    5. You will pay each invoice within 20 days of the invoice date, without set-off or deduction.
    6. If you fail to pay an invoice the amount of that invoice will be subject to interest of 1% per month, plus any expenses of collection.
    7. All content payments, also known as ‘publisher fees’, occur a 30% transaction fee paid to Contento Limited.
  4. Intellectual Property Rights and Client Data
    1. You own all Intellectual Property Rights in the Client Data but Contento may:
        1. (a)use the Client Data to perform its obligations under these Terms; and
        2. (b)aggregate the Client Data for benchmarking and statistical purposes on an anonymous basis. 
    2. Contento owns all Intellectual Property Rights in the Service and the Documentation. 
    3. You own and have sole responsibility for the Client Data, and for ensuring that Contento has the right to use, the Client Data. Contento will not be liable for the deletion, correction, destruction, damage, loss or failure to store any Client Data.
    4. Contento will store and use Client Data in accordance with Contento’s Privacy Policy and Security Policy, which are available for viewing at the Website. 
  5. Confidentiality
    1. Each party (a Recipient) will keep confidential all information obtained from the other which is marked confidential or is by its nature clearly confidential and, except as permitted under clause 7.2 or 7.3, will not disclose it to a third party without the written consent of the other party. 
    2. The Recipient may disclose confidential information to those of its employees, agents and contractors who are directly involved in fulfilling the Recipient’s obligations under these Terms and will ensure that those persons comply with this clause 7.
    3. Clause 7.1 will not apply to information that:
        1. (a)was independently available to the Recipient from a third party having the right to disclose it;
        2. (b)is the public domain through no fault of the Recipient or any other person to whom it discloses the information; or
        3. (c)the Recipient is obliged by law to disclose. 
  6. Liability and indemnities
    1. Contento will indemnify you against any liability, loss, damage or expense arising directly from a claim that your use of the Service or the Documentation infringes the Intellectual Property Rights of a third party.    
    2. Clause 8.1 will not apply to the extent an infringement results from use of the Service for a purpose not specifically authorised in writing by Contento.
    3. Contento warrants that:
        1. (a)subject to clause 8.4, the Service will operate substantially in accordance with the Documentation; and
        2. (b)the Service will be of a professional quality conforming to generally accepted industry standards.

As Contento’s sole responsibility and your sole remedy Contento will, at its own cost, repair or replace the Service or re-perform the affected services that breach the above warranties.

    1. Contento does not warrant that:
        1. (a)the Service is error free, can be used without interruption or will meet all of your needs;
        2. (b)access to the Website will be uninterrupted; or
        3. (c)the Website is free from anyone accessing Contento’s systems without Contento’s consent.
    2. You warrant that:
        1. (a)you comply with all laws applicable to personal information in the Client Data;
        2. (b)Contento’s use of the Client Data will not breach any third-party rights;
        3. (c)you are acquiring the Licence for business purposes.
    3. Except as expressly provided in these Terms, all representations or warranties (statutory, express or implied) except any that may not be lawfully excluded, are expressly excluded.
    4. Subject to clause 8.1, Contento’s total liability to you for all claims for damages in connection with these Terms will not exceed in aggregate the Charges paid in the 6 months preceding the date on which the relevant claim arose.
    5. In no circumstances will Contento will be liable for any loss of profits or for any consequential, special, indirect or incidental loss or damages, however caused, arising out of your use of the Service. 
  1. Termination
    1. Either party may terminate use of the Service by giving the other party 60 days’ notice.
    2. Contento may terminate your use of the Service immediately on giving you written notice if you:
        1. (a)breach these Terms and fail to remedy the breach (if remediable) within 14 days’ notice of the breach; or
        2. (b)become insolvent.
    3. If Contento terminates your use of the Service, Contento may  retain any money paid to it, even though the period in respect of which it was paid has not ended.
    4. On termination of the Service you must, at your own cost, and at Contento ’s option, deliver or destroy all Documentation.
    5. When the Licence is terminated and at your request, Contento will supply all Client Data to you in CSV format. Contento may charge for its services under this clause.
    6. Clauses 6, 7 and 8 will survive termination of your use of the Service. 
  2. Miscellaneous
    1. Any notice to be given under these Terms must be in writing and sent to the principal place of business of the intended recipient or to any other address notified by either party to the other from time to time. A notice sent by email will be deemed to be received when transmitted to the recipient’s correct email address. Any other notice will be deemed to be received when left at the recipient’s specified address or on the third day following posting.
    2. You may not assign, transfer or sub-license any of your rights under these Terms without Contento’s prior written consent. A change in the legal or beneficial ownership or control of your entity will be deemed to be an assignment.   
    3. Contento may amend these Terms on posting the new terms on the Website. You continued use of the Service will constitute acceptance of the amended Terms.
    4. These Terms are governed by New Zealand law.